Legal

Terms of Service
Plain language. No surprises.

Effective date: June 1, 2026  ·  KonexaTX, a DBA of The Ram Fam Inc  ·  Smith County, Texas
The Short Version
What you need to know before signing up
📅
Month-to-Month
No long-term contracts. Services auto-renew monthly until you cancel in writing.
✉️
Cancel Anytime
Email us at hello@konexatx.com to cancel. Your service runs through the end of the billing cycle — no partial refunds.
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Your Website
Websites built by KonexaTX go offline if you cancel. Domain transfers require a separate agreement.
Section 1
Who We Are

KonexaTX is a DBA of The Ram Fam Inc, a Texas-based business providing digital automation services to local businesses. Our mailing address and primary place of business is in Smith County, Texas. You can reach us at hello@konexatx.com.

Section 2
Our Services

We offer two monthly service plans:

Your selected plan will be confirmed in writing at enrollment. A one-time setup fee may apply and will be disclosed before you sign up. Plan upgrades or downgrades take effect at the start of your next billing cycle.

Section 3
Billing & Payment

Monthly fees are charged in advance on the same date each month to your payment method on file. All fees are in U.S. dollars.

If a payment fails, we'll notify you and give you 5 business days to resolve it. A $25 late fee applies after 5 business days. Services may be suspended after 5 days and terminated after 15 days of non-payment.

We do not issue refunds for services already rendered.

Section 4
Cancellation

This agreement renews automatically each month. Either party may cancel at any time.

To cancel: email hello@konexatx.com with written notice. Cancellation takes effect at the end of your current billing cycle. We will confirm your cancellation within 2 business days.

Upon cancellation:

Section 5
Your Responsibilities

To allow us to deliver services, you agree to:

Once we receive all required access, we will have your automations live within 2 business days.

Section 6
Intellectual Property

KonexaTX retains ownership of all systems, workflows, templates, website designs, and software configurations we build. While your agreement is active, you have a limited license to use these systems for your own business.

Upon cancellation, that license ends. You may not copy, replicate, or redistribute any KonexaTX-built workflows or designs without written permission.

Section 7
Limitation of Liability & No Guarantees

KonexaTX's total liability is limited to fees you paid in the 30 days before any claim. We are not liable for lost profits, missed leads, or indirect damages.

We do not guarantee specific results — lead counts, review volumes, or revenue increases depend on factors outside our control, including your industry, your responsiveness, and your market.

Section 8
Indemnification

You agree to indemnify and hold KonexaTX harmless from any claims, damages, or expenses arising from your use of our services, your communications with your customers, any TCPA violations on your part, or inaccurate information you provided to us.

Section 9
Third-Party Platform Outages

KonexaTX is not liable for service interruptions caused by outages or changes to third-party platforms we rely on — including Google, Twilio, Zapier, or other automation platforms. We will notify you promptly of any such event and restore service as quickly as possible.

Section 10
Confidentiality

Both parties agree to keep confidential any proprietary business information shared during and for 2 years following the end of this agreement. This includes pricing, client lists, workflows, and business strategies. KonexaTX will never sell your customer data.

Section 11
Disputes & Governing Law

If a dispute arises, both parties agree to attempt good-faith resolution for at least 30 days before pursuing legal action. If unresolved, disputes go to non-binding mediation (costs split equally) before litigation.

This agreement is governed by the laws of the State of Texas. Any unresolved disputes will be handled in Smith County, Texas.

Questions?
Contact Us

If anything here is unclear, just ask before signing up. We'd rather answer your questions upfront than have surprises later.

Phone: (903) 309-0680
Email: hello@konexatx.com
Location: Smith County, Texas
Business: KonexaTX, a DBA of The Ram Fam Inc

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